Delivery Policy
How much do you charge for delivery?
Delivery Over £2,000: Free
Delivery Under £2,000: £170
HIAB ( Crane ) is an option for: £295
* Delivery to some destinations may incur a higher charge.
Delivery Times:
Deliveries usually arrive between 7:30am to 5:00 pm Monday to Friday between 3-4 days. If you need the delivery on a specific date please let us know and we will add a note to your order. You will receive a confirmation email once your order has been prepared for delivery.
Flatbed & HIAB Lorries:
Deliveries are made by our partner's own vehicles, using flatbed lorries. Please ensure there is access or parking for the lorry.
The flatbeds lorries do not have a crane to offload your steel. Please ensure you are able to offload the steel form the lorry.
If you require a HIAB lorry (Loader Crane) please contact us to arrange that.
Missed Delivery:
If no one was available at the delivery address to receive the order, we will have to cancel the order and charge a restocking fee (30% of the order value) plus the full delivery cost.
Will you deliver my materials exactly where I need them?
All deliveries delivered will be delivered kerb side. We work to very high safety standards and this may restrict our ability to deliver your materials if we deem the delivery location to be unsafe. During the checkout, we will ask if there are any obstructions close to the delivery address, which could cause a problem for a Heavy Goods Vehicle, for example if there are overhead power cables present. In this instance, we will contact you and try to arrange an alternative delivery location.
Product Specifics
In the event that a product is not in stock, we reserve the discretion to provide a similar variant of the product in different sizes, ensuring that the total square meter area remains the same.